Obviously as a result, people are going to try & get a better deal when booking and paying for anything, but people need to be aware that a cheaper deal is not necessarily a better deal overall.
In photo one, we see two persons who are attending one of our Lake District based Ghyll Scrambling & Canyoning sessions - only two persons!! We recognise that not everyone wants to come as part of a crowd and as such we are happy to work with as little as two persons on these sessions. On this basis £45 might sound really expensive - but is it - considering for that you will have your very own instructor working with only you! This means more time moving, keeping warmer and less time hanging around getting chilly whilst you have to wait for others. The people in this photo selected our business for these very reasons!
So what equipment do you get on our sessions? Walking boots for your feet to provide good grip, ankle support and crush protection, a wetsuit each to provide insulation and abrasion resistance, a cagoule (pullover top with neoprene cuffs & neck seal), a bouyancy aid to keep you afloat in deep pools and provide protection if you fall over, a helmet to protect your head and a harness - required if you wish to abseil any sections where an abseil down a waterfall is possible.
All of this equipment costs in the region of £250 per person and has to be replaced regularly.
Also, we are covered for £10,000,000 of Public Liability Insurance in the event of an accident where we are at fault and all of our instructors are experienced & qualified professionals who take pride in providing you with a top quality Ghyll Scrambling & Canyoning Session in The Lake District.
We also give you a free copy of all photographs that we make a point of taking during your session with us.
As well as all of the equipment provided, we try to make sure you get value for money in other ways. Take the chap in photo three for example who is getting to try part of a gorge that many other users avoid - not for reasons that it is dangerous but for the fact that it makes for a longer session.
Here, there is a waterfall lower and pool jump that many customers don't get to know about; and many customers don't get to do the 30 foot lower at the next waterfall 100m downstream either! Indeed we know that some of our cheaper competitors actually add £5 each on to the price if you wish to abseil this fall!
As part of your fee per person with us you will get to do everything possible at any given venue - unless you choose not to do so or conditions render such a plan unsafe. We like to - wherever possible, add value to your experience and exceed your expectations!
After a few days the person got back to us and asked why there was such a big difference between providers, as some had offered her the session at £20 per head.
We outlined what we offered and asked her to go back to the cheaper providers and ask
What equipment was provided as part of the session and what were the clients expected to provide themselves?
Was the business appropriately insured? If you are working with the general public at any time then you must, by law, have appropriate Public Liability Insurance in place .
How experienced were the instructional staff?
Would her party be expected to join a larger group to get the cheaper price.
What was included in the session for the price?
Several days later, the enquirer contacted us again to ask us to arrange the Ghyll Scrambling & Canyoning Session for her Hen Party.
If after reading this you still want to pay less for your session then contact us and we will do what we can. However, we will not compromise on your safety & comfort.
Photo four is from one of our Esk Gorge full day trips - a bargain for two persons at only £75 each!
No comments:
Post a Comment